Conversation Skills

Good conversations get remembered, bad conversations are never forgotten. Our live simulator – Communication Lab – lets you practise tricky situations with real actors. We help you improve your people skills.

lecture / webinar

Communication - Easier Said than Done

Why is it that it’s so easy for us to misunderstand each other? Is it to do with our behaviour? Or is it the words we use? And how are we really interpreting what other people are doing and saying? Are people who look angry really always angry? And what about the ones who look tired?

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leadership seminar

Communication for Leaders

Good leadership is very demanding. You need strategic skills and financial knowledge. You need to be goal-oriented and know your organisation. You also need to be able to deliver good results. To achieve all this, you need to be able to make others grow and collaborate. In short, it’s all about communicating well.

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Take our Culture Barometer and compare your results with a couple of colleagues. If your answers differ significantly, it’s time to establish some ground rules to avoid cultural clashes.

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Feedforward rather than feedback

Do you know how you are perceived? For most of us, this is one of the most important questions. And as a rule, we have no idea. We hope that…

Conversation Skills

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AI as a speaker coach

If you want to practise your rhetorical skills, there are plenty of useful tools available. One of our favourites is Google Gemini. You can ask the AI to analyse a…

Conversation Skills

Presentation Skills

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Talkback

Talkback means repeating exactly what the sender has said to confirm that the message has been received. This is an excellent way to end a meeting: go around the room…

Conversation Skills

Meeting Skills

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